The privacy and the security of your personal information is our top priority. It is important to protect your identity, financial assets and to safeguard your account from fraudulent activity in today’s online world. We encourage customers to follow safe practices when handling their personal information in both public and private situations.
If you have any questions or concerns regarding your account, please contact your nearest branch or call 410-768-7800 and we will be happy to help you.
To report lost or stolen MasterMoney(TM) Debit Cards please immediately call 1-800-500-1044 toll-free. You can call this number 24/7, including weekends and holidays.
Beware of AI (Artificial Intelligence) Scams
At Arundel Federal Savings Bank, we take security and fraud protection seriously. Protecting your personal financial information and providing secure access to online banking access is our top priority and we do it well.
With the advent of AI (Artificial Intelligence), scammers will make the most of the latest tools and tricks to fool you. Education is one of your best defenses in protecting your information.
According to Nacha, an organization that governs the thriving ACH (Automated Clearing House) Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts, AI financial scams are on the rise.
“Generative AI is a new technology that simplifies everyday personal and business tasks. However, there is a dark side: scammers use generative AI to refine their financial crimes. They use AI tools to help them correct spelling and language that appear legitimate or to imitate companies and loved ones quite convincingly. AI tools are readily available, making scammers’ work easier than ever, even across geographic borders.”
Read on to discover the 4 Steps you can take to protect yourself before an AI scam attempt.
Online Security Tips
Review tips about staying safe and secure in our online world.
Identity Theft Recovery Help
If you are a victim of identity theft, learn how to recover.
Federal Trade Commission Identity Theft Help
The FTC provides information about protecting your personal information.
3D Secure Customer Authentication for Internet-based Transactions
The security and privacy of your online payments is important to us. Effective July 1, 2018, Arundel Federal MasterMoney debit card holders are automatically enrolled in 3D Secure for internet-based transactions.